Apple has confirmed it is looking into two reports of iPhone 8 Plus phones splitting open shortly after they were purchased.
The reports — one in Taiwan, one in Japan — made the rounds on social media earlier this week, showing images of smartphones in which the screen had separated from the rest of the phone. The user in Taiwan said that her phone had started to split while it was charging. The user in Japan said that the phone was already split when he opened the box.
Neither iPhone owner reported any sign that an explosion or fire caused the phones to break apart. That indicates this is likely not a problem similar to what Samsung faced with the Galaxy Note 7, which had to be recalled due to battery issues. Samsung confirmed at least 35 cases of violent explosions before it launched its worldwide recall.
There have been no reports of similar incidents outside of Asia.
Apple confirmed in a statement that it was aware of the problem and looking into it, but declined to give any more information.
These are the only two reports that have surfaced since the phone went on sale September 22. The company has not said how many phones have shipped, but analysts have put combined shipment numbers for the iPhone 8 and iPhone 8 Plus between 16 million and 18 million units overall for the first weekend on sale.